Privacy Policy
This Privacy Policy outlines how Rides To Fly collects, uses, and protects the personal information of our customers when they utilize our transportation services. By using our services, you agree to the practices described herein.
Information We Collect:
Personal Details:
Name, contact information (phone number, email address), billing address, and emergency contact details.
Trip Information:
Pick-up and drop-off locations, date and time of travel, vehicle type selected, special needs or requests.
Payment Information:
Credit card details, billing address for payment processing.
Device Information:
When you access our services through a mobile app, we may collect device type, operating system, and IP address for service optimization.
How We Use Your Information:
Booking and Service Delivery:
To process your transportation reservation, dispatch drivers, and manage your ride details.
Customer Support:
To respond to inquiries, address concerns, and provide customer service assistance.
Payment Processing:
To securely process payments for your transportation services.
Communication:
To send booking confirmations, updates on your ride status, and promotional offers (with your consent).
Service Improvement:
To analyze usage patterns and improve our services, including route optimization and vehicle allocation.
Compliance:
To comply with applicable laws and regulations, including record-keeping requirements.
Sharing Your Information:
Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, affiliates, data analysts, and customer support platforms, who are bound by confidentiality agreements.
Legal Requirements:
We may disclose your information if required by law, court order, or government agency request.
Other Sharing:
Rides To Fly respects your privacy and will not sell or share your information with any individual or entity outside of our organization or our partner apps and affiliates.
Data Security:
Protection Measures: We implement industry-standard security practices to protect your personal information, including encryption, access controls, and regular security assessments.
Your Privacy Controls:
Access and Update:
You can access and update your personal information by contacting us at [contact email].
Opt-Out:
You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly. You may opt out of SMS alerts by responding STOP.
Children's Privacy:
We do not intentionally collect personal information from children under the age of 13.
Changes to This Policy:
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or by email.
Contact Us:
If you have any questions or concerns regarding your privacy, please contact us at 732-719-8147 or by email at ridestoflyoffice@gmail.com